We'd love to connect with you.
Whether you want a quick phone consult to determine the best products for you skin, want to talk about ingredients or just want to say, "Hello", we'd love to hear from you!
Call Us! (541) 647-1655
Follow us and DM (Direct Message) on Instagram @aosskincare
[ We post on Facebook, but rarely check messages there. ]
COVID-19 NOTICE: Wear a Mask!
We're located in the heart of downtown Bend, OR.
838 NW Bond Street
Bend, OR 97703
We ship Tuesday-Friday and will ship your order as quickly as possible. We craft your skin care in small batches and although we strive to keep everything in stock, we do run out of products now and then. Chances are, your order will ship the next day, but please allow 2-7 business days for us to carefully create, pack and ship your products. Once your order ships, delivery time depends on where you live.
We are located in a small town in Central Oregon. Free Shipping orders ship via USPS (US Postal Service). They transport your package over a mountain pass (Mt. Hood) to the USPS center in Portland. Once there, your package is driven to your doorstep. This process (quite miraculously) can take just 3-10 days.
IN A HURRY? HAVE A DEADLINE (LIKE A BIRTHDAY)?
Give us a call. We'll be able to tell you exactly when your package will ship and give you an estimated arrival date, depending on your shipping choice.
UPS Ground and Next Day Air Orders:
We prioritize express ship orders, but please remember that we're a small company and it still may take a few days for your order to leave our shop. Please remember, once a package leaves our facility, we have no control over the timing or delivery- that's up to the carrier.
Returns - Exchanges
We guarantee all of our formulas to be fresh and viable through the "Best By" date printed on a sticker you'll find somewhere on your bottle or jar (it's usually on the bottom).
While we don't do exchanges, you may return any unopened, unused product within 30 days of purchase for store credit. We do not accept returns of opened and used products. We want you to be happy with your purchase, so please don't be shy! Give us a ring or email if you have any concerns about your product(s).
Your Privacy is Very Important to Us.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience: Your information helps us to better respond to your individual needs.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature.
To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the 'Your Account Details' page.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 9/28/2021
TERMS & CONDITIONS
CONDITIONS OF USE
aos, Angelina Organic Skincare, Angelina Skincare, Inc. and other marks indicated on our site are trademarks owned exclusively by Angelina Skincare, Inc. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Angelina Skincare Inc.'s, in any manner that seeks to disparages or discredit Angelina Skincare, Inc. or Angelina Organic Skincare or in any manner that may cause confusion among our customers.
All content on this website is the exclusive property of Angelina Skincare, Inc.. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
Angelina Skincare Inc. grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Angelina Skincare, Inc. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Angelina Skincare, Inc. You are prohibited from using meta tags or any other hidden text utilizing Angelina Organic Skincare, Angelina Skincare Inc.'s name or trademarks without the express written consent of Angelina Skincare, Inc. Any unauthorized use of this websites voids the limited license granted by Angelina Skincare, Inc..
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Angelina Skincare, Inc. and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Angelina Skincare, Inc. or its affiliates for all claims resulting from content you supply. Angelina Skincare, Inc. reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Angelina Skincare, Inc. on an "as is" and "as available" basis. Angelina Skincare, Inc. makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.aosskincare.com is at your own risk.
Angelina Skincare, Inc. cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Angelina Skincare, Inc. will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Angelina Organic Skincare offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.aosskincare.com) or announced via other means of communication in conjunction with the promotion of the Angelina Organic Skincare product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Angelina Skincare, Inc., at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…
By visiting www.aosskincare.com, you agree that the laws of the state of Oregon, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Angelina Skincare, Inc..
CHANGES IN POLICY
Angelina Skincare, Inc. reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.